Shipping Details:

• ​* Free Ground Shipping. Shipping is free in the 48 continental United States for any Kentucky Woods® Cake. We use either UPS or USPS. We do not guarantee arrival dates for free ground. If you need it to arrive by a specific date you must choose one of the UPS expedited shipping methods.
• When will my order ship? Orders ship within 24-48 hours of order being placed. Orders ship Monday - Friday. ​DUE TO COVID-19, ORDERS MAY BE DELAYED 3-4 DAYS.
• ​Next day orders shipped  Friday will not arrive until Monday, unless a UPS or USPS Saturday option is available in the shipping checkout. Second Day air shipped Thursday or Friday does not deliver Saturday or Sunday.
• Tracking. When your order ships we send you an email with the tracking information so you can easily track your order.
• Holiday Shipping: We are closed on holidays and do not ship until the next normal business day. Orders needing to arrive by a specific date need to use UPS next day or second day air, UPS nor USPS guarantee a specific date on ground deliveries.
• UPS and USPS Holidays: We do not ship on Holidays for UPS or USPS. For a list of USPS Holidays click here. **For our Holiday Shipping schedule questions not found here contact us at (502) 499-CAKE * (502) 499-2253. We do not guarantee arrival dates for free ground. If you need it to arrive by a holiday or date you must choose one of the UPS expedited shipping methods.
• Damaged Shipment? In case you've received a damaged item please send us some photos of the item, shipping label, and retain the package so we can file a claim with the shipping company for damaging your goods.
• Have a question, or want an update on your order? Contact us. We're always happy to help!